Intro
Who would you think of as your company’s most valuable contributor? Did CEO, CFO, or COO come to mind? Although these leaders are vital elements of success, so are the unsung heroes of the HR department. They inspire a superior culture and deploy employment strategies that will make or break your organization. Here are a few reasons why this HR strategy is key to your success.
Small businesses
In the small business space, the HR department is a linchpin contributor to the success of your company. Why? HR management functions as an ambassador to attract and retain superior talent. These experts navigate the legalities that govern the compensation and security of your human capital assets. Their comprehension of the ever-evolving landscape of federal and state regulatory statutes regarding workplace safety, compliance, benefits, wage and hour, and reimbursement is a critical and challenging area of the HR department’s responsibilities.
When you successfully acquire new and more complex clients, the skills needed become even more crucial. In these circumstances, your HR specialists must thoroughly understand federal regulations governing allowable compensation to be able to build creative compensation packages, which gives you a competitive advantage in today’s complex environment. As a General Manager of a professional athletics team must seek out and secure the best talent within the salary cap limitations, businesses must have a strategy to retain the best talent to satisfy your government customers’ expectations.
The function of doing HR nicely is a really intricate and critical process to the achievement of your organization. Here are a few descriptions of desired traits for your HR Expert:
1. The Experienced Expert
When you need a position filled at your organization, you’re going to need high-quality job descriptions, have an active pipeline of candidates, interview for best fit, review credentials, and verify references.
Oftentimes, HR departments do a decent job at portions of those jobs, but they are often overwhelmed by massive amounts of administrative burdens and unproductive duties. Then you move onto fitting the job description to the specific requirements of a government client, which requires specialized experience working in the federal government marketplace.
Additionally, if things were not complicated enough already, the candidate you would like to hire should be a great culture fit, in addition to meeting all of the professional qualifications. For this reason, your best HR expert must be adept at administering personality tests such as Myers Briggs, DISC, or 360 evaluations, but even these aren’t fool-proof.
2. The Ambassador
Most professional organizations need to recruit highly trained and skilled employees to include network systems engineers, scientists, and technicians. All of these have to pass strict security clearance criteria. It can seem like finding a needle in a haystack. These highly qualified candidates often have several opportunities with other businesses.
Your HR Expert must know how to sell the benefits of working for your company to the candidate and must be equipped with the appropriate resources. How you communicate your company’s message to the candidate is the key to winning talent in the most competitive employment environment in recent history.
3. The Peacemaker
Even in the best of companies, disputes will surface. In smaller businesses, leadership manages these disputes. An excellent HR Expert, with training in this area, can be a lifesaver! It takes a whole lot of skill to handle conflict in constructive ways that also adhere to employment laws. Settling disputes can seem like a thankless job, with no winners.
However, the very best HR experts seize these challenges as opportunities to nurture a culture of understanding and unity. A consistent approach ensures that when conflict arises, those involved at least feel heard, respected, and treated fairly.
When there is a clear commitment to managing disputes with consistent and fair policies, the overall morale of the whole company is better. An ambassador who follows this strategy can dramatically improve employee participation and decrease turnover. No one wants to be a full-time referee, but the ideal HR spouse is worth their weight in gold.
It’s apparent your HR Pro is the glue that holds your business together. They are under-appreciated heroes. So if you have a fantastic HR professional who embodies these qualities, reveal an extra bit of appreciation. If you do not have an HR pro yet, because you are still growing, we can help.